News Open Position


Sinceritas is now accepting applications for the ‘IT Manager’ position. Interested? Read more for details on responsibilities and needed qualifications.

The manager of the Information Technology Department is responsible for the implementation and control of all IT operations, ensuring their excellent functioning. The ideal candidate for this position is results-oriented and very innovative. This person works successfully in a dynamic environment and solves problems related to information technology in a positive attitude.


  • Complete implementation, support and control of the IT operations and infrastructure
  • Solving a wide range of technical issues, from desktops to business systems
  • Monitoring IT operations and preparing reports
  • Implementing, supporting and controlling the development and maintenance of IT technology processes and all ITIL processes
  • Acting as a technical resource, and an overall customer IT support
  • Actively participating in the Integrated Management System
  • Position specifics and activities may periodically change to meet operational needs
  • Other responsibilities in accordance with the qualifications of the candidate


  • University degree in Information Technology or relevant certificates
  • A minimum of 5 years work experience in the IT industry
  • A minimum of 3 years work experience in an IT department
  • Experience with projects involving multi-disciplinary teams working in a dynamic and innovative environment
  • Knowledge of Windows 10, Windows Server 2016 or Windows Server 2019 operating systems
  • Strong analytical, technical, and problem-solving skills
  • Advanced experience in computer recording, and software packaging and deployment
  • Demonstrated knowledge and experience working with Office365, SharePoint 365, Microsoft Teams, Exchange
  • Advanced knowledge and experience in virtualization technologies such as Hyper V, Microsoft Azure and Failover Clustering
  • Experience with Active Directory, File server, Group policy including user administration and protection
  • Experience with networking; experience and advanced knowledge of LAN and VLAN administration and configuration of HP Switch
  • Experience with configuration and administration with access control systems and CCTV cameras will be considered an advantage
  • Experience with Veeam Backup software, Backup server and ISCSI storage, Sinology NAS or other Backup technologies
  • Experience working with Firewall and IDS technologies. Sophos firewall and Sophos Antivirus will be considered an advantage
  • Experience with IT equipment used in laboratories and pharmacy
  • Experience with VBA
  • Ability to research, evaluate, initiate tasks and recommend new products, services, tools, technologies and equipment
  • Detailed understanding of the business process and application of technology
  • Excellent communication skills
  • Proven ability for teamwork
  • Driving license B category

The IT Manager’s working hours are Monday to Friday, 08:30 to 16:30 at the Sinceritas HQ in Skopje – Center, and the Production Facility in Rosoman, as needed.

If interested in joining #TeamSinceritas, please send your updated resume to with the subject line reading: Application for the IT Manager position

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